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Privacy Policy

BIONA-T is committed to protecting your confidential information online. Please read the following policy to understand how your personal information will be treated when shopping on our site.

We assure you that all information you provide on the site will be treated confidentially. Under no circumstances will we give or transmit confidential information about you to a third party. 

We guarantee that all transactions made by you on our website are secure and that no unauthorized amounts will be charged to your credit card. 

Your email will only be used to communicate with you, but if you no longer want to receive some of our communications, you can let us know at any time by unsubscribing from our newsletter.


BIONA-T does not collect identifiable information from a natural or legal person, unless that person provides this information on a voluntary basis. When you give us personal information, you agree that Natura+  collects, uses, discloses and otherwise manages this information as described in this policy. We collect your personal information when you:

  • Purchase products from the Website;

  • You subscribe to our website;

  • you email us

  • Complete a survey, enter a contest or any other promotion;

Personal Information may include your name, address, email address, telephone number, items purchased, date of birth, method of payment, and any other personal information you may give us. In addition, personal information may also include information collected automatically when you visit our website. We collect information from your browser.


BIONA-T uses personal information to send your orders and requests concerning the products and services offered on the website as well as to follow up on your orders or requests.

BIONA-T also uses this personal information to send you, according to the choice you have expressed, advertising material or additional information on its products, services, surveys, contests, promotions and special offers, for marketing purposes. However, you are free to unsubscribe at any time.

BIONA-T also uses personal information to conduct market research and performance research with a view to improving customer service and the quality of products and services on the website.

BIONA-T may also use this personal information in order to contact you regarding the use of the website as well as regarding the products and services that you purchase.


We want you to understand with whom we share the information we collect about you, about your activities on our website or when you use our services. Consequently, we do not share your personal information, except with your consent, which is expressly granted by your use of the website as provided above and in the following situations:


If you have a La Chope à Soaps account, you can view and update your personal information online by visiting the Customer Area page. You can make a request to delete the account by sending an email to If necessary, the personal data linked to said account will be deleted. In doing so, data relating to orders placed will not be deleted for accounting and statistical reasons.


Natura+ may keep some of your registered information for analytical purposes as well as for the purposes of maintaining the integrity of the accounts and preventing fraud, recovering required fees, applying the conditions of use, to take any action we deem necessary to protect the integrity of our website or our users, or any other action permitted by law.  



We take appropriate security measures, including physical, electronic and procedural measures to protect your personal information from unauthorized access and disclosure. For example, only our authorized employees can access personal information and can only do so when access to that information is necessary for authorized administrative functions.

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